A: Yes! Our pricing is all-inclusive and includes postage, printing, address selection, and mailing. Contact us if you are a certified nonprofit organization to possibly get even lower postage prices.

A: EDDM BMEU (Commercial) USPS® Marketing Mail Flats are currently as low as 23.5 cents. When you work with Geofactor, you get the benefits of the EDDM BMEU postage rates. This not only saves you money on the postage cost but also on the hassle of bundling and taking the mailers to your local post office yourself.

A: Refunds are processed and sent back to the same mode of payment used at the time of purchase.
An Order Cancellation Fee of 5% is charged on the total order amount. Cancellations are handled depending on the type of service and order status:

1. Design Service orders are non-refundable
2. EDDM® service orders and Print-only orders are refundable, minus the 5% Cancellation Fee, when work has not started on the order or the order status is Order Received.
3. When an order's status changes to Confirmed, work has started on it and the refundable amount for the EDDM® service order will be limited to only the postage cost of that order, net of the 5% Cancellation Fee.
4. Print-only orders in Confirmed status are not refundable since production on the order has already started at that point

A: If you have a requirement for an order volume above 50K or if you want to get custom premium paper, coating or other add-ons, you can fill our custom quote request here.

A: You can get 10 samples shipped to you at your address, in the U.S., for and additional $15.

A: Our prices are ALL INCLUSIVE. You do not have to pay for printing or postage separately and we do not add unnecessary fees for necessary sercices such as traying, bunding, shipping to the USPS®, etc. Additional services such as scores or folds or add-ons such as UV Coating do have additional charges. We've simplified the pricing so that at any given time you know what the charges for your selections are. We don't like surprises in prices just as much as you.

A: You can place a print-only order with us. In this case we will ship the product to you.

A: Sales Taxes are not applicable on EDDM® service orders. However, print-only orders will have sales taxes applied if the product is shipped in California. Taxes will be calculated at Checkout and applied to your order.

A: We do not permit pick ups at our production facility. All EDDM® orders are directly sent to the USPS® and print-only orders are shipped directly to you based on your selections at Checkout.